Ali Orders

How to use, Main Features, Settings, Tips & FAQs

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33 articles in this collection
Written by Elly Chung
FQAs

How to set for auto update on product no longer available at Ali Express?

Sometimes, you would like to set your products to be updated automatically when products are out of stock.
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Written by Elly Chung
Updated over a week ago

How can I change the shipping method on Suppliers?

Wanna to change another shipping method which is cheaper or more suitable for your products, surely you can do it.
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Written by Elly Chung
Updated over a week ago

Can I export CSV file of my products?

There’s no export CSV file function at the moment.
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Written by Elly Chung
Updated over a week ago

How can I sort products on AliExpress with E-packet?

You can sort products by shipping method, country on AliExpress. Finding & importing products is much easier with this awesome features
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Written by Elly Chung
Updated over a week ago

How to get tracking code update?

You should get tracking code to make the order as fulfilled and to follow up the order after shipment
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Written by Elly Chung
Updated over a week ago

How to cancel an order

Sometimes, you need to cancel order due to some reasons. This article shows you how to do it
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Written by Elly Chung
Updated over a week ago

How to delete a product from my Shopify store?

Wanna to remove some products that you do not want to sell on your store, this article will show you how to do it easily
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Written by Elly Chung
Updated over a week ago

How to manage product prices manually before pushing to shop

You can set prices manually for each product as you want.
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Written by Elly Chung
Updated over a week ago

Why are some products not updated AliExpress link after I sync via Oberlo?

There’re only 2 reasons why your products couldn’t be updated Ali Express link after you have synced it via Oberlo.
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Written by Elly Chung
Updated over a week ago

Can I delete all products at once? Or can I delete for several products at once?

Delete all products at once could be asked several times but we apologize for this inconvenience.
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Written by Elly Chung
Updated over a week ago

Do you automatically send an email to our customer after I order product?

You are looking for function which allowed to send an email to your customer after they’ve done order products.
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Written by Elly Chung
Updated over a week ago

Does your app integrated with another sources more than Ali Express? Such as: Alibaba, Amazon...etc

At the moment, we are only integrated with Ali Express for importing products only.
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Written by Elly Chung
Updated over a week ago

How can i bulk import for all products in Ali Express at once without clicking on product by product?

Bulk import function helps to import a lot of products on Ali Express to your store with 1-click
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Written by Elly Chung
Updated over a week ago

How to create a Test Order

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Written by Elly Chung
Updated over a week ago

How to change a customer's shipping address before fulfilling the order

Sometimes, customer want to change the shipping address after they place an order and you have to change the new address
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Written by Elly Chung
Updated over a week ago

How to change the price after pushing products to shop?

You would love to change the price for your products after you have published it into your Shopify store?
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Written by Elly Chung
Updated over a week ago

What if I do not use Oberlo for importing products before?

You are confused, what if you don’t use Oberlo before Ali Orders for importing products?
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Written by Elly Chung
Updated over a week ago

What is Ali Orders No.? How can I get it?

You should have your Ali Orders and know how to get it.
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Written by Elly Chung
Updated over a week ago

Why can't I complete auto fulfill orders?

Your orders are stuck during fulfillment and couldn’t be completed.
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Written by Elly Chung
Updated over a week ago