Before generating reviews from AliExpress.com, make sure you meet these following requirements:
- The review form is presented on your product page.
- You added Ali Reviews Chrome Extension and you're importing reviews on Chrome browser on computer.
- The link of product you want to get reviews on AliExpress.com is correct. Your product URLs whose form MUST look like: https://www.aliexpress.com/item/long-tails-product-keywords
Here're some examples of product links whose URLs are INCORRECT:
Then if everything is well set up, please follow this guide: Go to General Settings > Import Reviews > Default Filter Settings, then:
- Check Filter setting, sometimes due to your filter settings, the app cannot find any reviews that match all the criteria.
- Check Keyword black list, make sure no any mark at the end of the wordlist. For example: aliexpress,dropship,china
We hope this helps.