UPGRADE

If you are going to upgrade, you will need to approve charge, and all data will be kept, and you can also experience the best features of Ali Reviews.
Please refer our pricing plan here.

DOWNGRADE

If you want to downgrade, your data (including Customer reviews, AliExpress URLs, and Oberlo Integration history) will be archived, and data will be limited as the following:

  • Downgrade from Premium/ Essential to Starter plan:

 - Lock the Oberlo Integration history (Your reviews which will be blocked if you used Oberlo for bulking import reviews before)

Later, when you upgrade again, you need to publish ALL data sources manually in order to see the reviews shown up again for your previous paid plan.

 - Lock function Ali Review Pops.
 - Reduce the number of reviews imported per products, products can import review and review request emails. That mean your reviews, products and review request emails will be blocked to the limit number of Starter plan.

  • Downgrade from Premium to Essential plan:

 - Reduce the number of reviews imported per products, products can import review and review request emails. That mean your reviews, products and review request emails will be blocked to the limit number of Essential plan.
Note: For review request email, please refer this policy.

If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io

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