Use below listed important metrics to track data from the first moment when customer visits your store, through conversion, to sale:
Percentage of site visitors who engage with reviews imported by our Ali Reviews app
Increase in conversion rate from visitors who engaged with reviews
Amount of revenue gain from engaged customers
There are 3 data ranges you can filter to display data: last 7, 30 and 90 days.
Reviews interaction
The percentage of visitors to your site who have interacted with reviews divided by the total visitors to your site.
For e.g., there was 32 users interacted with reviews, and total visitors was 100, so Review Interaction will be shown as 32%.
An interaction can be either a click on rating star filter, change to next review page, see image review, or scroll to review section, etc.
Sales from Reviews
This shows how much more likely a visitor who engages with reviews is to buy as compared to total of interacted visitors.
Continuing to above example, there was 10 users bough products after interacting with reviews, so Sales from Reviews will be displayed as 10 * 100 / 32 = 31.25%.
Revenue
Revenue ($) your store receives from visitors who interacted with reviews.
If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io