Message Delivery has 3 main elements:

  • Message Sender
  • Quiet Hours
  • Message Break

1. Message Sender

You can set your message sender displayed under Global phone number or Brand name

With Brand name display, those countries listed below are being supported by us

NOTE
If your messages reach out of supported countries list, it will be shown under global phone number at default.

2. Quiet Hours

Due to TCPA compliance, your messages are not allowed to send in quiet hours. Here you can set the suitable quiet hours based on your target country to avoid disturbing them.

NOTE

You should not set the same quite hours ( Beginning time and ending time equal), by doing so, your message cannot be send and will be marked as failed.

3. Message Break

A break between 2 messages to the same contact so that they don't feel like spam

If you need some more helps, please feel free to contact us via live chat or email us at support@fireapps.io.

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