In some cases, when you switch to another currency, you will see the converted price showing on your store is not correct with the current exchange rate. The store below is an example:

When you switch from 279.20 Turkish Lira to Euro, it should be 34.3491 instead of 3.434,91 as shown on the store. The reason behind this issue is currencies like EUR, BGN, BRL, CZK, DKK, TRY, EUR, HRK, HUF, ISK, NOK, PLN, RON, RUB, SEK use the symbol "," as decimal character instead of using "." like other currencies. Please follow the steps below to fix it:

  • Go to Shopify Admin dashboard > Settings > General > Scroll down to Store currency section > Click on "Change Formatting".
  • Replace the variant {{amount}} in the line "HTML with currency" and "HTML without currency" with the new code: {{amount_with_comma_separator}}
  • Below is an example of the new replace:

In case it still can not work, don't hesitate to contact us via live chat or send us email to support@fireapps.io, we are always willing to assist as soon as possible.

Have a nice day!

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