Welcome to FireApps | FireApps

Welcome to FireApps

Get to know how to get started, support & payment policy

11 articles in this collection
Written by Aaron Le and Yung

Get Started

How to get FireApps from Shopify App Store

You can be simply started your business with our Apps.

Written by Aaron Le
Updated over a week ago

How to use FireApps Chrome Extension

For those whom concern about our App Chrome Extension, here are your tips.

Written by Aaron Le
Updated over a week ago

Support Policy

To let you know about our working time, and supporting policy.

Written by Aaron Le
Updated over a week ago

Payment & Refund Policy

Want to know when you can ask for a refund, concern about Shopify billing, and how our payment system works.

Written by Aaron Le
Updated over a week ago

GDPR policy

Your own privacy and benefit of it when you sign up for our FireApps account (GDPR)

Written by Aaron Le
Updated over a week ago

FAQs

How to create a staff account, and/or why does support team need it?

To check further issue, because you changed to a new theme (Prestige, Debut, Turbo, Brooklyn, Speedfly, Wookie...), align or center elements

Written by Aaron Le
Updated yesterday

How to apply a coupon/discount code?

Discount/ promotion code would be given to you and this is how it could be applied.

Written by Aaron Le
Updated over a week ago

Why do I have multiply charges?

Double charges for your payment and how it's ended up in that way.

Written by Aaron Le
Updated over a week ago

Is 7-day trial free, and what will happen later then ?

Yes, it's totally FREE, and you can choose any plans to experience during this period. Also it is impossible to extend this trial period.

Written by Yung
Updated over a week ago

With a Paid plan, will I be charged again when doing uninstall, and re-install an app?

Within 30 days of your billing cycle, you won't be double charge in your invoice.

Written by Yung
Updated over a week ago

How to cancel/quit/terminate FireApps subscription?

For some reasons (for e.g. close store, run out of money), you would like to unsubscribe/remove our app

Written by Aaron Le
Updated over a week ago