Ali Orders

How to use, Main Features, Settings, Tips & FAQs

Aaron Le avatar Anna avatar Petey avatar +1
57 articles in this collection
Written by Aaron Le, Anna, Petey and 1 other
FAQs

How to import reviews in bulk via Ali Orders

You can simply use Ali Orders platform to import reviews in bulk without doing it manually.
Yung avatar
Written by Yung
Updated over a week ago

Can I sync my product information from another Apps to your Ali Orders Apps?

We basically will sync all the information of your products from Shopify to our Apps
Yung avatar
Written by Yung
Updated over a week ago

Will my product info be updated?

The changes in price, inventory,...will be checked everyday
Petey avatar
Written by Petey
Updated over a week ago

How can I change the format of an auto email to my customer?

Normally, you want to change the format of your auto email to your customers since they should more advertising and etc.
Yung avatar
Written by Yung
Updated over a week ago

How to move Ali Orders shortcut icon on Shopify product page

Ali Orders shortcut icon can be moved to other position and solve the problem of overlapping other icons
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

Can I export my Ali Orders data to CSV file?

You can export order list only
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

How can I sort products on AliExpress with ePacket?

You can sort products by shipping method, country on AliExpress. Finding & importing products is much easier with this awesome features
Petey avatar
Written by Petey
Updated this week

How to get tracking code update?

You should get tracking code to make the order as fulfilled and to follow up the order after shipment
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

How to cancel an order

Sometimes, you need to cancel order due to some reasons. This article shows you how to do it
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

How to delete a product from my Shopify store?

Wanna to remove some products that you do not want to sell on your store, this article will show you how to do it easily
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

Why are some products not updated AliExpress link after I sync via Oberlo?

There’re only 2 reasons why your products couldn’t be updated Ali Express link after you have synced it via Oberlo.
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

Can I delete all products at once? Or can I delete for several products at once?

Delete all products at once could be asked several times but we apologize for this inconvenience.
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

Does your app integrate with another sources more than AliExpress, like Alibaba, Amazon, etc. ?

At the moment, we are only integrated with AliExpress for importing products only.
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

How to change a customer's shipping address before fulfilling the order

Sometimes, customer want to change the shipping address after they place an order and you have to change the new address
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

How to change the price after pushing products to shop?

You would love to change the price for your products after you have published it into your Shopify store?
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

What if I do not use Oberlo for importing products before?

You are confused, what if you don’t use Oberlo before Ali Orders for importing products?
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

What is Ali Orders No.? How can I get it?

You should have your Ali Orders and know how to get it.
Aaron Le avatar
Written by Aaron Le
Updated over a week ago

Why can't I complete auto fulfill orders?

Your orders are stuck during fulfillment and couldn’t be completed.
Aaron Le avatar
Written by Aaron Le
Updated over a week ago