Messent

MMS, SMS Marketing Flows and Growth Analytics

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30 articles in this collection
Written by CS Team and Raymond
FAQ

Will I be charged by sending test message?

Yes, you will be charged a little money to send a test message
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Written by CS Team
Updated over a week ago

Accepted Content Types of Media Message

Getting error when sending Media Message (MMS). What should be wrong?
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Written by CS Team
Updated over a week ago

How can customer unfollow for SMS or stop receiving message?

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Written by CS Team
Updated over a week ago

Can I export my contact list to CSV file?

Yes, you can export your contact list to CSV file
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Written by CS Team
Updated over a week ago

How much will it cost to send SMS messages?

The cost of sending a text message depends on the country to which you're sending
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Written by CS Team
Updated over a week ago

How does the message based on timezone work?

No worries because of different timezone from all over the world, your message will be sent based on your target timezone
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Written by CS Team
Updated over a week ago

Why your recipients cannot receive your message?

You've tried sending an SMS message, but it didn't arrive. This article is to help you walk through troubleshooting steps to hopefully fix.
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Written by CS Team
Updated over a week ago

How to top up your account to send message?

Top-up or buy more credits to your account to send message
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Written by CS Team
Updated over a week ago

Why should you delay your message with "Abondoned checkout" or "First abandoned checkout" trigger?

In some typical trigger like "Abandoned checkout", you need to delay your message for a certain period of time to avoid spam
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Written by CS Team
Updated over a week ago

Does Messent offer trial days?

Yes, our paid plans including Starter and Essential are offering 14 trial days
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Written by CS Team
Updated over a week ago

Is Free version available on Messent?

Yes, Free version is available on Messent
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Written by CS Team
Updated over a week ago

Which Web Browsers Messent is working well?

The most common web browsers such as Chrome, Firefox, Safari, Edge, Internet Explorer, etc are working well on Messent
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Written by Raymond
Updated over a week ago

How SMS/MMS Character Counter works?

Your message characters will be limited based on our rules
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Written by CS Team
Updated over a week ago

What are Message Statuses, and What do They Mean?

Every message request has a status value which describes the current state of the message.
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Written by CS Team
Updated this week

Can message sender be displayed as a brand name?

Yes. Sending SMS messages to supported countries under your brand name instead of your global phone number.
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Written by CS Team
Updated over a week ago

Can I import followers/subscribers to Messent system?

Yes, you can import followers/subscribers to Messent system from CSV file
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Written by CS Team
Updated over a week ago